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How an LA Law Firm Reduced Guidance Requests in Deposition Analysis by Over 50% with Co-Pilot In-App Guidance

Overview

An LA Law Firm, a mid-sized litigation practice with 50 attorneys, dealt with junior associates frequently seeking senior counsel's guidance during deposition analysis, disrupting workflows and delaying case preparation. With Co-Pilot In-App Guidance, juniors independently reviewed and summarized complex depositions, cutting guidance requests by over 50% and enhancing efficiency.

The Challenge

Analyzing a complex deposition transcript in a high-stakes litigation case posed significant hurdles:

  • Frequent Guidance Requests: Juniors often interrupted senior counsel for clarification on identifying key themes, inconsistencies, or legal implications, delaying analysis by 30–60 minutes per session.

  • High Turnover Impact: New associates needed extensive mentoring, contributing to burnout and 20% annual turnover.

  • Documentation Risks: Inconsistent summarization risked overlooking critical evidence, such as witness admissions or contradictions, weakening case strategies.

  • Inefficient Processes: Manual review of transcripts and reference searches extended analysis time by 15–20 minutes per key section.

The Solution

Co-Pilot In-App Guidance, a SaaS platform, integrated real-time, step-by-step support into the firm's case management system, enabling junior associate Mia to conduct thorough deposition analysis independently. Key features included:

  • Context-Aware Prompts: Automatically highlighted relevant transcript sections, such as potential inconsistencies or admissions, based on case context.

  • Step-by-Step Walkthroughs: Guided juniors through the review process—summarizing testimonies, cross-referencing exhibits, and capturing explicit details like page-line references—with customizable checklists.

  • Dynamic Guide Updates: Seniors could insert new analysis rules or content on-the-fly, ensuring juniors stayed updated without interruptions.

  • Automated Summarization: Generated concise page-line or narrative summaries, auto-populating evidence logs for motions or trials.

  • Training Highlights: Provided quick overviews of deposition best practices, with detailed scripts for in-depth summarization.

Screenshot: Co-Pilot’s deposition transcript analysis tool with highlighted key sections and checklists.

Results

With Co-Pilot, the LA Law Firm achieved:

  • Over 50% Reduction in Guidance Requests: Juniors handled analysis with minimal senior input, reducing interruptions and repetition.

  • 70% Faster Analysis: Depositions summarized in 1 hour vs. 2–3 hours.

  • 90% Fewer Documentation Errors: Guided checklists ensured comprehensive capture of key details.

  • 30% Lower Turnover Impact: New associates reached proficiency in 2 weeks vs. 6.

  • $150K+ Saved Annually: From optimized workflows and freed senior time.

Graph: Guidance requests reduced by over 50% post-Co-Pilot implementation.

Customer Testimonial

“When our junior counsel have clear guidance, they tackle complex work with confidence. This app cut repeat questions by over half.”
— Angela, Senior Partner, Downtown LA Law Firm

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